1.1 White Whale Media Solutions LTD provides professional marketing and consultancy services through this website.
1.2 Services may include, without limitation:
1.3 The precise scope of services, timelines, and deliverables shall be defined in a written proposal, quotation, or service confirmation.
2.1 Services shall commence only upon written confirmation and, where applicable, receipt of agreed payment.
2.2 We reserve the right to decline or suspend services where required information, approvals, or payments are not provided.
3.1 The client must provide accurate and complete information necessary for performance of services.
3.2 The client must ensure that all materials supplied do not infringe third-party intellectual property rights.
3.3 Delays caused by the client may result in adjusted timelines.
4.1 Fees shall be set out in the applicable proposal or agreement.
4.2 Unless otherwise agreed:
5.1 Ownership and licensing rights shall be defined in the relevant agreement.
5.2 Unless otherwise agreed:
6.1 Marketing outcomes may be influenced by external factors beyond our control.
6.2 No guarantee is provided regarding rankings, engagement levels, revenue, or specific performance metrics unless expressly agreed in writing.
7.1 Each party agrees to treat confidential information as private and not disclose it except as required by law.
8.1 Services are provided on an "as available" basis.
8.2 To the fullest extent permitted by law, all implied warranties are excluded.
8.3 No representation is made that services will be uninterrupted, error-free, or free from technical defects.
9.1 To the fullest extent permitted under the laws of Hong Kong, White Whale Media Solutions shall not be liable for indirect, incidental, consequential, or special loss or damage arising from:
9.2 Nothing in these Terms excludes liability where such exclusion would be unlawful.
10.1 You agree to indemnify and hold harmless White Whale Media Solutions from any claims, losses, liabilities, or expenses arising from your breach of these Terms or misuse of the services.
11.1 This Supply of Services document shall be governed by the laws of Hong Kong.
11.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.